Membership information
Members can review the membership information associated with their gym account. Staff keep the underlying agreement and dates up to date.
← All features
MEMBER APP
Let members see their own gym activity.
The Gym Ledger member app brings membership information, visits, receipts and assigned workouts into a personal mobile experience linked to the gym.
See how it works ↓
Fewer routine questions, with the gym still in control.
Members should be able to check their own information without asking the front desk to resend it every time. The member experience connects to the gym’s records, while membership changes and payment recording remain gym workflows. Help the member use the correct gym connection before relying on what appears in their account.
Visits and check-in
Members can use the QR check-in flow and see their visit activity. Staff attendance marking remains an alternative when needed.
Payment records and receipts
Members can review their own recorded payments and available receipts. Seeing a receipt does not mean the app processes the transfer.
Assigned workouts
When workouts are enabled by the gym, members can follow the plan assigned to them and use the workout experience on their phone.
FROM SETUP TO DAILY USE
Using Member app
- 1
Connect the member
Help the member sign in with the correct account and gym connection.
- 2
Check the essentials
Confirm the membership shown belongs to them and explain how to find visits and receipts.
- 3
Use it on the floor
Show QR check-in and, when enabled, the assigned workout before the member trains independently.
AN EXAMPLE FROM THE GYM FLOOR
A member wants to check last month’s receipt.
Instead of asking the receptionist to search a message thread, the member opens their payment records. On their next visit they can use the gym QR check-in and open the workout their gym has assigned, where workouts are enabled.
What your gym needs
Members need the mobile app and a valid gym connection. Workout access depends on the gym’s workout setting and assignment. Members do not pay membership fees inside Gym Ledger.
Keep the next step connected.
QUESTIONS OWNERS ASK FIRST
Clear answers. No sales call required.
Still deciding? Contact Us at +91 93920 47515.
Can members pay their gym fee inside the app?
No. The member experience shows payment records and receipts. The gym collects payment through its usual method and records it in Gym Ledger.
Can members check in using their phone?
Yes. A connected member can use the gym’s QR check-in flow in the app. Staff can mark attendance when a member cannot use it.
Will every member see a workout plan?
Workout availability depends on the gym enabling workouts and assigning a plan. A member account alone does not create a personalised training plan.
SEE IT WITH YOUR GYM IN MIND
Your next step is a real walkthrough.
Explore the mobile app with a 10-day Pro trial, or ask us to walk through your daily work.